Support that scales with you · South Africa

Keep your business moving. We’ll help with the IT.

Practical ongoing IT support, user assistance and scheduled maintenance for South African businesses that need dependable help without building a full in-house IT team.

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Business IT Care

Ongoing IT support from R500 per user per month

A practical managed IT package for professional-service businesses, with clearly defined responsibilities and support boundaries.

Naume Tech Business IT Care

From R500 / user / month

Proposed for small and growing teams requiring day-to-day IT administration and an ongoing support partner.

Microsoft 365 user and access management
MFA and baseline security configuration reviews
Employee onboarding, offboarding and device/account inventory
Backup status checks and scheduled recovery testing for agreed systems
Monthly access and IT health report and annual IT risk review
Defined business-hours remote helpdesk through an agreed delivery arrangement

Clear scope and exclusions

Microsoft 365 licences are excluded. Unlimited on-site support, 24/7 coverage, specialist incident response, comprehensive disaster recovery and procurement are not part of the starting fee.

Price is indicative, per supported user, excluding VAT where applicable. Minimum monthly fee, response targets, supported systems and ticket limits are confirmed in your quotation.

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Separate one-time work: tenant security assessment from R2,500 to R4,500 subject to scope. Migrations, on-site networking, device procurement, specialist recovery and custom integrations are quoted individually. This service is not a 24/7 security operations centre or a substitute for specialist legal POPIA advice.

Managed IT

What we can help you with

Clear, practical technology services tailored to your actual business needs.

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Day-to-day support

Remote troubleshooting and user assistance for agreed business devices, accounts and applications.

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Onboarding & offboarding

Help setting up new starters and managing access when roles change or employees leave.

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Routine maintenance

Scheduled software checks, updates and reviews to help reduce avoidable interruptions.

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Vendor coordination

A central technical contact to help work through issues with your existing technology providers.

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IT health reviews

Practical recommendations on recurring problems, access management and technology priorities.

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Flexible support scope

Agree the monthly hours, support channels, response expectations and exclusions up front.

How we work

Defined scope. Clear next steps.

We start by understanding the business problem, then agree on a realistic scope, responsibilities and approach before work begins.

Support availability, on-site visits, third-party costs and response targets are agreed in each proposal. No blanket 24/7 coverage is implied.

What an engagement may include

Initial review of your users, devices and support priorities
Agreed support scope, contact process and escalation arrangements
Remote support and scheduled maintenance within the contracted scope
Periodic reviews of recurring issues and improvement opportunities

Frequently asked questions

Good questions, clear answers.

Can you support a business with no internal IT department?

Yes. We can discuss a defined remote support arrangement based on the size of your team and the systems you use.

Are site visits and emergency support included?

These depend on the agreed service package. We will make hours, response targets and any additional charges clear in the proposal.

Can you also look after our Microsoft 365 environment?

Yes. Microsoft 365 administration can be scoped alongside managed IT support or as a separate service.